Coach Hire In London

When looking for coach hire in London it is important to remember that a lot of suppliers are not based centrally.

So when booking a trip give yourself a bit of extra time to allow the coach to arrive, coaches are not like taxis and if you plan for the coach to arrive 30 minutes early then you will not get an extra charge.

Also give yourself enough time to allow the coach to park and for people to get on and off the coach as parking in London can be difficult for coaches.

So give yourself a bit more time and plan for those occasions when something can go wrong.

Reaching Peak Season For Coach Hire

We are starting to hit the peak season for coach hire over here at MCH, you can see it as the volume and call levels increase in the operations team.

This peak load is an interesting time for us where operations, customer service, sales, marketing and IT are all working on giving our customers the best level of customer service.

It is this time of the year where good drivers really make the difference for all coach companies.

The driver Hue, was a lovely man. Coach arrived on time but 20 mins late on pick up.  ****


Nick our driver was brilliant. Very helpful and constantly contactable. Good price. Great service would definitely use again. *****

It is the time of year to thank all the good coach drivers out there, you make a big difference.

Olympic Traffic News

Interesting article in the Telegraph this week that people should take notice of when planning a coach hire in London.

A lot of the road restrictions for the Olympic games will start on the 1st of July.

So make sure you give yourself extra time for London coach hire.

Thorpe Park 30th June DJ’s - Ministry of Sound Residents Line Up: Nilesh Parmar, R3Wire plus guest

Saturday 30th June Ministry Of Sound at Thorpe Park

Doors Open 9pm

Ministry of Sound Residents Line Up: Nilesh Parmar, R3Wire plus guests

For further information call us on 0800 9878056

When Coach Hire Goes Wrong

We had an issue with a client the other week that was rather embarrassing not only did the trip go wrong but the problem was not handled well on the day or after the event.

Despite the investment in a customer service manager and the new process for dealing with customer complaints we did not initially handle things as well as we should have done.

It was a humbling experience in sorting out the issue but thankfully the client is now happy and it does go to show that dealing with the issues in the right way does make a big difference.

Here are a few tips for customer on when things go wrong with coach hire. .

Reasons To Use Coaches For Group Transport

I was inspired by this interesting article on reasons to take the bus rather than the car to come up with our own list on reasons to hire coaches for group travel. Our list is only four points but I think they sum up the key reasons.

1. It is the most cost effective way of transporting a large group of people.

2. Everyone is in the same place making it easy to get everyone to the destination on time.

3. Yes things can go wrong but if you look at coach hire comparison website coachcompare.com most coach companies have a service score of 4 out of 5, that is amazing given the nature of the industry.

4. A trip on a coach can be a lot of fun because the travelling is part of the experience, be it a wedding, stag event, football match, night out ...

The New Momentum Football Kit

The new Momentum football kit ready for the Royals Cup on the 27th of May at Reading Football Club.